Cancellation Policy

We understand that life happens and you sometimes need to cancel last-minute. For this reason, we do not believe in charging a late cancellation fee.

However, we do set aside time for all our patients and often cannot fill those empty slots when not given adequate notice. If you must cancel less than 24hrs before your appointment time, your appointment will not be immediately rescheduled. Instead we ask that you call our office the morning-of on your desired appointment date and we will do our absolute best to fit you in that day.

We hope you understand that we do our best to fit in our patients within their desired appointment time-frame. We greatly value the time of all our patients. Thank you for understanding the difficult position we are put in as a result of last-minute cancellations.

If you have any questions or concerns about this cancellation policy please do not hesitate to reach out to our office manager via phone or email.

(831)662-1301

info@aptosmedical.com